Questions, answered
How do I place an order?
Add services to your order on this site, log in with Discord and press Open my ticket. A private ticket opens in our server with your order already loaded. Staff confirm the price and start time there.
How do I pay?
You pay inside your ticket. We take PayPal (Friends & Family), Cash App, Zelle, Revolut, Bitcoin, Litecoin, USDT, OSRS gold, or the balance in your Samurai wallet. Payment details are only ever given by staff or the bot inside your ticket.
Is my account safe?
Every order is played by hand by a vetted Samurai worker. No bots, no scripts. Set a bank PIN, keep your authenticator, and don't log in while we work. Ask for a VPN matched to your region in your ticket.
Do you need my password?
Only for services played on your account. Gold trades never need it. Change your password when your order is done.
How long does an order take?
It depends on the service. Staff give you an estimate in your ticket before you pay, and you get progress updates there.
Can I cancel?
Yes. If work hasn't started, you get a full refund. If it has, you're refunded for the part that isn't done. See the refund policy for details.
Do you offer discounts?
Yes. Loyalty ranks give up to 15% off services and 12% off PvM, and raids have bulk discounts from 25 kills.
Is there a risk to my account?
Account sharing and buying gold are against Jagex's rules. We keep the risk as low as we can, but no seller can promise zero risk, and we can't be responsible for actions Jagex takes.